Trust Center
The team at OpenMetal is dedicated to building trust and transparency in all customer interactions. This Trust Center is a convenient resource for accessing our terms of service, privacy policies, and other essential terms, helping you stay informed about our practices. We're committed to delivering a positive experience for every customer.
Policies & Compliance
Browse our legal documents, compliance certifications, and data protection policies. Click any card below to learn more.
Terms of Use
Our Universal Terms of Use provide the foundation for your use of our services. They describe your rights and responsibilities, as well as our obligations. Please review these terms to ensure a clear understanding of our mutual commitments.
Read our Universal Terms of UseAcceptable Use Policy
Our Acceptable Use Policy defines acceptable and unacceptable uses of our services. This policy is designed to ensure the safety, security, and integrity of our platform for all users.
Read our Acceptable Use PolicyPrivacy Policy
Your privacy is paramount to us. Our Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information. We are committed to complying with all applicable data protection laws, including GDPR, CCPA, and other relevant laws and regulations.
Read our Privacy PolicyGDPR Compliance
We take GDPR compliance seriously and are committed to ensuring that our practices align with the requirements of this regulation. Learn more about our GDPR compliance efforts and how we protect your data.
Learn about GDPR ComplianceData Processing Addendum (DPA)
To comply with data protection laws and regulations, we have a comprehensive Data Processing Addendum in place. The DPA outlines our responsibilities as a data processor and provides details on how we manage and protect sensitive data.
Read our Data Processing AgreementCCPA Compliance
For our customers in California, we adhere to the California Consumer Privacy Act (CCPA). This section provides information on your rights under CCPA and how you can exercise them.
Learn about CCPA ComplianceService Level Agreement
Learn about our commitment to keeping your physical servers running smoothly, and what you can expect if we fall short of our uptime guarantees.
Read our SLADo Not Sell or Share My Personal Information
We value and respect your privacy. You have the right to opt out of “sales” of your personal information to third parties. To exercise this right, you may submit a request to us.
Submit Your RequestLimit Use and Disclosure of Sensitive Personal Information Request
We understand that our customers are concerned about how their sensitive personal information is used and disclosed, protecting them from unwanted or excessive data processing activities. To ensure compliance with data privacy laws, there is a form for you to opt-out.
Submit Your RequestCookie Policy
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content.
Learn more about how we use cookiesSOC/ISO Report Requests
Use this form to request SOC or ISO reports. These reports give our customers and their auditors an understanding of how we manage and support security, operations and compliance.
Submit a SOC/ISO RequestPersonal Data Requests
Your data privacy is important, and we are committed to help you manage your personal information maintained by us. Customers can request access to, correction of, or deletion of their personal data in line with data protection laws.
Submit a Data RequestAccessibility Statement
OpenMetal is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
Read our Accessibility StatementLegal Inquiries
We are committed to handling legal inquiries with the utmost care and in compliance with applicable laws. Learn more about how to submit a request and how we manage and respond to legal requests.
Submit a Legal InquirySubprocessor Information
Lists the third-party vendors that our Brands use to process data, providing transparency about who has access to your personal data.
View Our Subprocessor InformationOpenMetal, an Alternative Cloud Provider.
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